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Frequently Asked Questions

If there is a question you would like to ask which does not appear here, please contact our Customer Services department.

General

1. How do I begin on Inthegrandstand.com.au?

2. How up to date is the Inthegrandstand website?

3. Is there a store I can visit to see your products?

Shipping

1. How will I know the status of my order?

2. When can I expect my order?

Payment

1. What is the dollar limit for my order?

2. How can I Pay?

General

Question:
How do I begin on Inthegrandstand.com.au?

It’s easy to navigate around inthegrandstand.com.au.

  1. Simply select the team’s Guernsey that you wish to explore along the top of the website’s homepage.
  2. A page of sub headings and pictures will come up. Select desired heading.
  3. A list of products with pictures and description will come on screen. Select …more for a more detailed description of the particular product.
  4. Next to the product picture you will see a box with the number 1 inside it. You can alter the number for desired number of purchases and select add to cart.
  5. You will then be taken to your shopping cart page where you can choose to continue shopping (by selecting?) or proceed to check out.
  6. When at the check out you will be asked to finalise order and organise payment. You are also on your way to enjoying your Official AFL products.

Question:
How up to date is the Inthegrandstand website?

Inthegrandstand.com.au is updated every day to keep you informed with the current Product information and New Products. We aim to please at inthegrandstand.com.au

Question:
Is there a store I can visit to see your products?

Yes you can visit our shop at Shop 98 Garden City Shopping Centre,125 Riseley Street, Booragoon, Western Australia 6154

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Shipping

Question:
How will I know the status of my order?

When you have finished the check out procedure, you will be sent an e-mail confirming the order that you just placed. When your payment has been received and your package has been sent you will receive a second e-mail with a tracking number (if you selected insurance with Australia Post or your delivery is with Australian Air Express).

If there are any queries about the order confirmation please contact us.

Question:
When can I expect my order?

When we receive your order it will be placed in queue, it may take up to 2 days to leave our factory. Once the order is sent you can refer to your tracking number if provided to view the status of your order. Inthegrandstand.com.au will attempt to post your order as soon as possible.

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Payment

Question:
What is the dollar limit for my order?

Inthegrandstand.com.au has no limit, you can purchase as much as you desire. Inthegrandstand.com.au will not accept orders under $20.00

Question:
How can I Pay?

Inthegrandstand.com.au accepts a range of payment options. From all credit cards, on-line cheques and EFTpos cards. We aim to accommodate you.

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